Search
Close this search box.

Shipping and Returns policy

Thank you for shopping with us. Please review our shipping and returns policy outlined below:

Shipping:

All shipping costs and logistics are the sole responsibility of our trusted dropshipping company partners. Upon purchase confirmation, your order will be processed and dispatched by the respective supplier directly.

Please note that shipping times may vary based on the supplier's location, product availability, and destination. We aim to provide estimated delivery times for your convenience; however, any delays or discrepancies in shipping are subject to the policies and capabilities of the individual suppliers.

For any inquiries regarding shipping, tracking information, or delivery status, please reach out to our customer service, and we will assist you in connecting with the respective supplier.

Returns:

As a platform partnering with dropshipping companies, all return requests, including product exchanges, refunds, or warranty claims, are managed and facilitated through the specific supplier responsible for fulfilling your order.

Each supplier upholds its own return and refund policies. We encourage you to review the return guidelines outlined by the respective supplier for their specific terms and conditions, including eligibility criteria, timeframes, and any associated fees.

Should you encounter any issues or need assistance with a return, our customer service team is available to provide guidance and support in initiating contact with the relevant supplier.

Please note that while we endeavor to ensure a seamless shopping experience, the policies and procedures for shipping and returns are subject to the terms set forth by our partnering dropshipping companies.

For further assistance or inquiries regarding shipping or returns, kindly contact our customer service team, and we will be happy to assist you accordingly.

Thank you for choosing to shop with us.

sincerely Ethical Marketplace